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(832) 307-6777
When choosing to trust AI HOME CARE to provide cleaning services for your home, it's an important decision. We understand that customer trust and satisfaction are crucial, so we are dedicated to delivering professional and reliable services to ensure your peace of mind. To help you better understand our offerings, we have compiled a list of frequently asked questions and answers, and we look forward to providing you with an exceptional cleaning experience.
Ai Home Care is a professional home cleaning service committed to providing high-quality, eco-friendly cleaning for busy families, working professionals, and elderly individuals. We help create a clean, comfortable environment for you to enjoy.
Our pricing depends on the size of your home, the type of cleaning required, and the frequency of service. We offer free quotes to ensure transparency. Call us at 832-307-6777 or email aihomecare.us@gmail.com for a personalized estimate.
Ai Home Care hires experienced, professional cleaners who undergo thorough background checks and training to ensure they meet our high standards for safety, reliability, and quality service.
We recommend picking up personal items or clutter to allow our cleaners to focus on deep cleaning. Let us know if there are specific areas you'd like us to prioritize.
No, you can make a reservation over the phone or via email at your convenience. We'll coordinate with you to find a time that works best.
None! Ai Home Care brings all necessary cleaning supplies and equipment, including eco-friendly products. If you prefer specific products, just let us know in advance.
Your satisfaction is our priority. If you're unsatisfied, contact us immediately, and we will address your concerns and find a solution, including assigning a different cleaner.
Yes, all our cleaners are insured, giving you peace of mind in the unlikely event of damage during cleaning.
No, many of our clients prefer not to be home. You can provide access instructions, and we'll ensure your home is spotless when you return.
Our team arrives promptly at the scheduled time. We provide an estimated arrival window to accommodate any delays due to traffic or unforeseen circumstances.
If we miss anything, contact us within 24 hours. We will return to address the issue at no additional cost.
Rescheduling is simple. Notify us at least 24 hours in advance by calling or emailing, and we'll find a convenient new time for your cleaning.
We will contact you to reschedule your cleaning to a time that works best for you, ensuring uninterrupted service.
Green cleaning involves using eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment.
Green cleaning eliminates harmful chemicals while effectively removing dirt, bacteria, and allergens, promoting a healthier living space.
We value your feedback! You can share your experience by leaving a review on our website, Google, or social media platforms, or by emailing us directly.
Yes, we encourage you to share specific cleaning instructions or areas you'd like us to focus on when scheduling your service.
We offer flexible cleaning schedules, including weekly, bi-weekly, monthly, or one-time services, tailored to your needs.
We aim to provide consistency by assigning the same cleaner whenever possible. If changes occur, we'll notify you in advance.
Yes, we provide high-quality cleaning services at fair, competitive prices. Contact us for a free quote to see how we can meet your needs.
Tipping is not required but always appreciated for exceptional service. You can provide tips directly to your cleaner if you wish.
Yes, pets can stay at home during the cleaning. If your pet has specific needs or sensitivities, please let us know, and we'll accommodate them.
